FAQ - Mama & Baby Stocking Set

FAQ - Mama & Baby Stocking Set

Ordering & Shipping

Do you offer free shipping? Yes! We offer free shipping on all orders within the United States.

Where do you ship from? All orders ship from California, USA.

How long does shipping take? Standard shipping typically takes 5 - 7 business days. During the holiday season, we recommend placing your order early to ensure timely delivery for your celebrations.

Do you ship internationally? Yes, but please e-mail us for delivery time estimates to ensure we get it to you in time.

Will my order arrive in time for Christmas? For guaranteed Christmas delivery, we recommend ordering by 12/10. Orders placed closer to the holidays will ship as quickly as possible, but delivery times cannot be guaranteed.

Can I track my order? Yes! Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Product Details

What size are the stockings? The mama stocking measures approximately [X inches] in length, while the baby stocking measures approximately [X inches]. They're perfectly sized for hanging on mantles and displaying as holiday décor.

What materials are the stockings made from? Our stockings are made from [material details - e.g., high-quality felt, soft plush fabric, etc.] designed to last for years as a cherished keepsake.

Can the stockings be personalized? Currently, we don't offer personalization, but the stockings are designed beautifully as-is and can be easily customized at home if desired.

Is the baby stocking attached to the mama stocking? No, the baby stocking is separate and tucks into the zippered front pouch of the mama stocking. This allows you to reveal it as a surprise or display them together however you'd like.

Can items fit inside the stockings? Yes! Both stockings can hold small gifts, treats, or keepsakes. The mama stocking is a functional size for traditional stocking stuffers, while the baby stocking is perfect for tiny items like pacifiers, small toys, or ultrasound photos.

Returns & Exchanges

What is your return policy? We want you to love your stocking set! If you're not completely satisfied, you can return your unopened item within 30 days of delivery for a full refund.

How do I initiate a return? Simply email us at babybumpstocking@gmail.com with your order number and reason for return. We'll provide you with return instructions and a return address.

Do you offer exchanges? If your item arrives damaged or defective, please contact us immediately at babybumpstocking@gmail.com with photos, and we'll send you a replacement right away.

What if my stocking arrives damaged? We take great care in packaging, but if your stocking arrives damaged during shipping, please contact us within 7 days with photos. We'll send you a replacement at no additional cost.

Using Your Stocking Set

How do I use this for a pregnancy announcement? Many customers hang the mama stocking with family stockings and wait for loved ones to notice the baby stocking tucked inside! You can also give it as a gift with the baby stocking hidden, or use it as a creative reveal during holiday gatherings. The surprise element makes the moment extra special.

Can I save this as a keepsake? Absolutely! Many families save both stockings as a memento from baby's first holiday season (even before arrival). The stockings are durable and designed to be treasured for years.

When should I display the stocking? Anytime during the holiday season! Whether you're newly pregnant or in your third trimester, it's a beautiful way to include baby in your family's Christmas traditions.

Gifting

Can I send this as a gift directly to someone? Yes! During checkout, you can enter a different shipping address to send the stocking set directly to the recipient.

Is this appropriate for baby showers? Definitely! It's a thoughtful and unique gift for expecting moms, especially those with due dates near the holidays or who love Christmas.

Other Questions

Is this product patented? Yes! Our Mama & Baby Stocking Set features a patented design created right here in the USA.

Do you wholesale to retailers? Yes! If you're interested in carrying our product in your store, please visit our Distribution Page or email us at babybumpstocking@gmail.com for more information.

I have a question that's not listed here. How can I reach you? We'd love to hear from you! Email us at babybumpstocking@gmail.com and we'll get back to you as soon as possible.